Privacy Policy

Overview

Missionbase is committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights regarding your personal information.

Information We Collect

1. Account Information

When you create a Missionbase account, we collect:

• • Email address - Used for account identification, authentication, and communications
• • Password - Securely hashed and stored for account security
• • First and last name - Used for personalization and team collaboration
• • Time zone - Used to display dates and times in your local time zone
• • Profile image - Optional image you may upload to personalize your profile

2. Usage and Session Data

To provide and improve our services, we collect:

• • Session information - IP address, browser type, and device information for security and authentication
• • Task and project data - Tasks, descriptions, due dates, completion status, and time logs you create
• • Team collaboration data - Team names, membership roles, and collaboration activities
• • Communication data - Comments, notifications, and other content you create within the platform

3. Technical Data

We automatically collect certain technical information:

• • Log data - Server logs that may include IP addresses, browser types, and usage patterns
• • Cookies and session data - Essential cookies for authentication and session management
• • Push notification tokens - Device tokens for delivering notifications (with your consent)

How We Use Your Information

We use your personal information to:

• • Provide our services - Create and maintain your account, enable task management and team collaboration
• • Communicate with you - Send notifications, updates, and important account information
• • Improve our platform - Analyze usage patterns to enhance functionality and user experience
• • Ensure security - Protect against unauthorized access and maintain platform security
• • Process payments - Handle subscription billing and payment processing

Third-Party Services

We work with the following third-party services that may process your data:

Stripe

• • Purpose: Payment processing for subscriptions
• • Data shared: Email address, customer identification information
• • Privacy policy: https://stripe.com/privacy

Postmark

• • Purpose: Email delivery for notifications and account communications
• • Data shared: Email addresses for message delivery
• • Privacy policy: https://postmarkapp.com/privacy-policy
• • Note: We have email open tracking disabled to protect your privacy

Amazon Web Services (AWS)

• • Purpose: File storage for profile images and attachments
• • Data shared: Files you upload to the platform
• • Privacy policy: https://aws.amazon.com/privacy/

Push Notification Services

• • Apple Push Notification Service (APNs) - For iOS app notifications
• • Web Push Services - For browser-based notifications
• • Data shared: Device tokens and notification content (with your consent)

Data Security

We implement appropriate security measures to protect your personal information:

• • Encryption - All data transmission uses HTTPS/SSL encryption
• • Secure authentication - Passwords are securely hashed using industry-standard methods
• • Access controls - Strict controls on who can access your personal information
• • Security monitoring - Regular monitoring for unauthorized access attempts
• • Data filtering - Sensitive information is filtered from logs and error reports

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

• • View and download your personal data through your account settings
• • Request a copy of your data in a machine-readable format

Correction and Updates

• • Update your profile information at any time through your account settings
• • Correct any inaccurate personal information

Deletion

• • Delete your account and associated data at any time
• • Request removal of specific information (subject to legal requirements)

Communication Preferences

• • Control notification settings for emails and push notifications
• • Opt out of non-essential communications

Data Processing

• • Object to certain types of data processing
• • Request restrictions on how we process your data

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• • Account data - Retained while your account is active
• • Usage data - Retained for service improvement and security purposes
• • Communication data - Retained as long as relevant to ongoing collaborations
• • Log data - Typically retained for security and operational purposes

When you delete your account, we will delete your personal information, except where we need to retain it for legal compliance or legitimate business purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable privacy laws.

Children's Privacy

Missionbase is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• • Posting the updated policy on our website
• • Sending you an email notification
• • Providing notice through our platform

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@missionbase.com

For data protection inquiries specific to your region, please include your location in your correspondence.

Compliance

This Privacy Policy is designed to comply with applicable privacy laws, including:

• • General Data Protection Regulation (GDPR) - European Union
• • California Consumer Privacy Act (CCPA) - California, USA
• • Other applicable regional privacy laws